Frequently Asked Questions

Please treat staff and other patrons with respect; verbal and physical abuse will not be tolerated and could result in removal from the hall. 

 Bingo is a dabbing game and paper games must be dabbed with a dabber to be eligible for prize payouts. The numbers must be remain visible underneath the dabber ink. 

The bingo ball on screen takes precedent over the caller; whatever number the caller calls is the current active number, and a winning bingo card must be called on the last number called.

It is up to the player to pay attention to the bingo caller to ensure that they are playing the right page or Balls game. If you are unsure, feel free to ask one of our friendly floor walkers or patrons. 

Players must purchase and hold a Master-book to purchase and play any additional games (i.e. Picnic, Juggler, Bonanzas, etc.)

Bingo paper cannot be cut, split, altered, or modified in any way, and any prizes won on altered paper will be voided. 

We now offer Video King gaming tablets as an alternative way to play Bingo. Players can purchase and play their regular bingo games on a tablet, with the exception of Warmups and Speedos, with the touch of a button. 

Getting started is simple. Enter the account number shown on your receipt at the login screen and press the Live button. Once logged in and numbers are being called, tap the bingo ball icon in the bottom-right corner to dab your cards. The card with the closest possible bingo will rotate to the front of the screen. It will also help you keep track of how close you are to winning – a chime will sound when you are one number away from a bingo, and the tablet will alert you when you have a bingo. 

The tablet keeps all of your purchased games organized in one place, allows you to adjust the size and appearance of your cards, and allows you to purchase additional games from Card Sales with the code from your original receipt.

It is still the players responsibility to call out BINGO to alert the caller and stop the game and a floorwalker must still verify your winning number. The bingo caller cannot see or communicate with the tablets. 

Players are limited to one (1) tablet per person and can play a maximum of 36 card faces per game.

i.e. 2 x 18-ups, 6 x Picnics & others, 36 x Dual Dabs, 36 x Bonanzas.

Tablet play takes some of the work out of keeping up with your cards, making it an easy and stress-free way to load up on cards and enjoy bingo. 

Outside food and drinks are not permitted to be brought into the bingo hall; however, a full canteen that serves meals, snacks, and all other goodies is available and ready to serve you. There is also a vending machine available on site with cold beverages.

Balls are an event ticket pull-tab game (appearance similar to Nevadas) that are played as an extra game to play alongside regular bingo. They are separate from your regular bingo cards and are usually played during a bingo game, although some may be played as their own game between sheets.

Each set of Balls is a little different. The prizes and way you play can vary, so the caller will announce which Balls are being sold and the payout before the play begins. It will also be announced when Balls are being played.

Below is a list of a few different Ball types and ways to play:

• Dabbing Numbers: These Balls tickets have bingo numbers printed inside. If one of your numbers is called during that game, dab it on both your bingo cards in play and your Balls tickets to double your chances to win.
• Instant Wins: Some Balls tickets contain instant cash prizes. These can be redeemed for the cash value or traded in for more Balls during the same session.
• Duds: Balls tickets with no numbers or instant wins. Sorry, better luck next time!
  
  

All-Holds

All-Holds are Balls games where every single card contains playable numbers, meaning every single ticket guarantees a chance to play and win the payout. These All-Holds games are often sold at the seller counter alongside bingo paper. These games are played on their own between your regular program games.

Downlines 

A "Downline" in bingo refers to a specific vertical column of numbers on a bingo flashboard. Downline Balls have 15 possible winners, as there are 15 rows of bingo numbers on the flashboard. For example, if B1, I16, N31, G46 and O61 are highlighted, the first row would be a completed Downline, and the player holding the ticket corresponding to those numbers would win that Downline game.
To win the jackpot, you must be the first person to mark off every single number in your column, and the last ball called by the announcer must be the final number you need to complete your line. As soon as that last number hits, shout out “BALLS” immediately to stop the game and claim your prize.

Players must be 16 years of age to play Balls.

Players must hold a Master-book to play Balls.

All tickets in any set of Balls must be sold before that same Balls game can begin, so occasionally there may be a short wait while the remaining tickets are being sold.

Balls are a fun way to add a little extra excitement to your bingo session, with more chances to play, win, and enjoy the action! 

Smoking and vaping are not permitted inside the hall. Please smoke or vape at least 3 meters away from all entrances.

Our patio is open for the summer!

A designated covered smoking patio is located near the back of the hall. During the warmer months, the patio is equipped with a bingo flashboard and speakers so players can continue enjoying the game outside.

During the colder months, players may still use the heated patio. While a flashboard will not be available, the ball camera and speakers will still be available.

Portable heaters and devices are not permitted on the patio at any time as these are safety hazards.

Please note: Players who choose to play from the patio do so at their own risk and are responsible for keeping track of the game.

Refunds are not permitted during the session. A receipt is required to verify an authentic purchase. Exchanges are not permitted, it is up to the player to purchase the cards they want for the session.

Children ages 5 and above are permitted in the bingo hall. Children should remain seated for the duration of the game.

Children between the ages of 10-14 require adult supervision to play; children 15 and over do not require supervision.